Sales Process Analysis
You think you know, but have
you verified your Sales Process to be Guest-centric?
Looking in from the clients perspective SBP will define your
sales process though the eyes of your clients, lost prospects and
accounts. One-on-one interviews will be conducted with those who fit
the definition as a platinum-plated ideal customers. These are the
80/20 rule clients who create 80 of your profit and require only 20%
of your time. You think they are treated as they should be,
but are you treating your best source of business and profit the way
they want to be treated? Sales Process Analysis
conducted by SBP will provide the answer to this most important
question.
Rated 1.a. is how your sales
department interacts within your organization. Have you eliminated
the bottlenecks to success for the sales department? Are you
providing the support they need from engineering to pricing to
delivery to after the sale support.? Is your compensation program
acting as an incentive or do the people at the tip-of-the-spear feel
it is pointed at their back? Is the Sales Department respected
within the organization or considered a disruptive group of
outsiders. Barriers and bottlenecks are not good or bad. They are
reality. How they are addressed will determine if they are
challenges or opportunities.
Sales Process Analysis is a
complete examination of the departments operation internally and
externally. Working together within your corporate culture we will
assist with the implementation of the best available practices so
that your sales margins and closing ratios lead your company to the
next level.
Discuss
Sales
Process Analysis |
